Shipping information

Shipping methods and Costs and delivery Times

To always ensure the freshness of what will arrive at home, we have decided not to create our own warehouse but to send the order directly to the producers and we are committed to offering advantageous shipping costs. Whenever you choose a product, that product is shipped from the seller/producer.

Shipments on the Italian territory will be made by courier, chosen by the seller and, in principle, the products purchased on our site will be shipped within 2-4 working days from the moment in which the sales contract is finalized throughout the national territory, including the islands. Orders received over the weekend (Friday, Saturday, Sunday) will be processed no earlier than the following Monday.

In case of payment by bank transfer, the shipment will take place only after the amount has been credited to the bank account.

Order processing times are provided for information only, as they may vary depending on the high number of requests or unforeseeable events (strikes, national holidays, natural disasters...).

No responsibility can be attributed to the E-marketplace (hereinafter also only E-marketplace), in the event of delays in order fulfillment or delivery (Article 1510 of the Italian Civil Code).

The purchased products will be delivered to the address indicated by the Customer during the purchase procedure. Given that the shipping policies are chosen directly by individual sellers/producers and may therefore vary between the different sellers on the E-marketplace, by way of example only, in Art. 8-SHIPMENTS of the "General Terms and Conditions of Sale", we report the procedures that are followed by some sellers in the event that, at the time of delivery of the product to the address indicated, the User (or authorized person) is not present.

All products are packed with the necessary precautions to receive maximum impact protection. However, should a deteriorated product arrive, please notify it immediately also to

Shipping rates and related policies are chosen directly by individual sellers/producers.

The transport costs are viewable on the Cart page, once you reach the check out page and may vary according to the seller of the products.

The system will automatically calculate the shipping costs based on the number of sellers/producers from which you select and choose the products: by purchasing multiple products from just one of them, you will pay a single shipping; if you buy products from different sellers/producers, you will have to pay one shipment for each place of departure (therefore, for each seller/producers) and you will receive separate shipments and packages.

The purchased products travel at the risk of the sellers, without prejudice to the responsibility of the carrier or forwarder. Any problem must be reported to the producer-seller and the E-marketplace is not liable from any dispute as it only provides an IT platform managed independently and personally by the individual Seller, supplier of the products on display.

Shipping Tracking

In order to monitor the shipment you can access your user area and click on "History and Order Details".

Select the order of interest to view all the details including the "Transport" and any tracking number provided by the Courier.

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